FAQ
This is my first time accessing mental health services, and I am unsure if therapy can help me with my concerns.
Our talk therapy sessions are tailored to address challenging life circumstances, interpersonal relationships, emotional well-being, and uncertainties. Additionally, we can guide clients in addressing cognitive patterns and behaviors that require modification. We offer a complimentary 15-minute consultation to assess the suitability of therapy for your concerns and to explore the support we can offer.
What are the steps to schedule a session?
Please email the Help Psychotherapy staff at contact@helppsychotherapy.com or complete the provided enquiry form. Upon submission, an autoreply email will be sent to acknowledge receipt of the contact form.
Within 48 hours, our dedicated team at Help Psychotherapy will send you an initial email containing available dates for a complimentary consultation or session. Please check your junk mail folder if you do not receive our initial email within this timeframe.
Following the scheduling of your appointment, our staff will send you a confirmation email along with a consent form. Upon receipt of this documentation, you will be all set for your upcoming session. =)
How frequent is the therapy service?
The frequency of therapy sessions is generally set at a weekly interval, although this arrangement can be adapted according to the individual's specific needs, concerns, goals, and professional advice. Additionally, the duration of therapy can vary, encompassing brief, targeted interventions and more extensive, in-depth exploration and support.
Is the information I say confidential?
Confidentiality is a cornerstone of our therapeutic approach. Your information is strictly confidential, except in cases where there is an imminent risk of harm to yourself or others. We will try to discuss any necessary breach of confidentiality with you beforehand.
I am under 18 years old. Can I have a therapy session?
Individuals under 18 are welcome to access our therapy services. Parental consent is required, which can be obtained via email and completion of a consent form.
Do you provide in-person therapy?
Help Psychotherapy offers telehealth services and in-person therapy via the Yokohama Counseling Office. Should you prefer in-person therapy, we kindly ask that you inform us in advance, and we will be happy to make the necessary arrangements.
Do you provide a medical diagnosis?
We do not offer medical diagnoses; instead, we provide potential diagnoses to aid in formulating a treatment plan. Following Japanese medical regulations, we recommend consulting a psychiatrist if you are seeking a medical diagnosis.
Do you provide immediate emergency support for individuals in crisis?
We do not offer immediate emergency support for individuals in crisis. All therapy sessions must be scheduled at least one day in advance. If you require urgent assistance concerning your safety or that of another individual, please refer to the crisis information.
Have any questions?
Please feel free to contact us if you have any questions. We are happy to provide a complimentary 15-minute consultation to help you determine if our services are a good fit for your needs.
